SFG℠ Makes Four eBooks and 15 Analysts Take Papers Available for Licensing and Distribution

Today, July 27, 2020, Strategies For Growth℠ (SFG℠) announced that it has 4 eBooks and 15 newly-written Analysts Take papers now available for licensing and distribution.

These papers range in topics from transitioning your customer base from customer satisfaction to customer retention; the positive impact of “great” communications (i.e., as opposed to only “good” communications), and how to get to that level; how the leading services organizations are planning (and executing) for future growth and sustainability; Warranty Management patterns and trends for 2020 and beyond (i.e., the results from SFG℠‘s 2020 Warranty Chain Management Benchmark Tracking Survey); and many others.

If there is any interest at your organization, please contact Bill Pollock, president & principal consulting analyst, directly at 484.620.2711 to discuss further, or feel free to e-mail Bill at wkp@s4growth.com. Also, be sure to ask about the companion Webcasts available for each of the eBooks and papers.

Simply click on the following link to download a summary description of each available paper, along with their associated licensing fees, etc.: Available SFG eBooks and Analysts Take Papers

Looking forward to hearing from you!

Bill

IFS Adds Astea to Its World: Established Best-of-Breed FSM Solution Provider Joins IFS’s Long List of Key Global Field Service Acquisitions

[The following Blog entry is an excerpt from SFG℠‘s Analysts Take on the impact of IFS’s acquisition of Astea on the FSM competitive landscape. You may either read ahead, or simply “click” on the link provided below to download a complimentary copy of the entire report. Please note, however, that since this is still a developing story, follow our Blog for updated information as it becomes available. Happy reading!

To access the complimentary Analyst Take paper, please click here: @@@ IFS-Astea Analysts Take Paper (Final Draft – 19-10-16).]

On October 8, 2019, IFS, the Sweden-based global enterprise applications company, announced that it had signed a definitive agreement to purchase global software company, Astea International (USOTC: ATEA). According to the joint press release published that day, “The transaction will enable the combined company to serve more customers in more markets, through a broader network of the best talent and partners in the industry”.

The primary rationale for IFS leading up to the acquisition was “to strengthen [the company’s] global leadership in [the] Field Service Management business.” It also believed that the “Combined company will have strengthened leadership position in Field Service Management (FSM) by integrating two of the most established and well recognized players in the market.”

SFG℠’s “Take” on the Impact of the Acquisition – Why Astea? Why Now?

• Astea has been on the list of potential acquires for as long as many of the market analysts can remember. It is not a surprise that it has finally been acquired – the real surprise is that it took so long.
• [Plus, 10 more reasons!

[Read the full SFG℠ Analysts Take paper for all the current details!]